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CNotes™ – White Papers
PD-04-165 Modernizing Information and Communications Systems - Taking Your Plant “Paperless”
American Fuel & Petrochemical Manufacturers (AFPM)
Philip Oberbroeckling, P.E. Operations Superintendent, Refinery Optimization & Logistics Lyondell-CITGO Refining LP Houston, Texas
Joe Davis Senior Project Manager, LLC Sugar Land, Texas
This paper discusses CNotes, implemented at Lyondell-CITGO Refining LP’s Houston, Texas for managing operational documentation. In use for over two years, CNotes has significantly enhanced the efficiency of written correspondence by providing accessible information via a web-based platform to all employees. It also offers operators a structured framework, ensuring the accuracy and completeness of information. By keeping employees informed about current plant operations, CNotes enhances work direction and decision-making, thereby boosting overall productivity at the plant.
Operator Shift Log Project
Kim Phillips, IRVING OIL, Saint John, New Brunswick
CNotes provided not only the functionality we were looking for (easy to use, web based, customizable look and feel) – CSoft also offered a cost-effective hosting model that would allow our stakeholders the ability to access Shift Connection from anywhere (work, home, mobile devices)!
Presentation Highlights:
Communication – Key to Success
- Canada’s largest refinery, producing over 300,000 bpd of finished energy products
- A key success factor for any organization is excellent verbal and written communications between working teams. At Irving Oil, we consider it to be a critical success factor for a safe and reliable workplace.
- One way to improve upon communications is to focus on a highly engaged workforce that is equipped with all the tools they require to be successful.
- The shift turnover log is one of those tools.
- The shift teams use the log verbally to discuss with their shift relief the current operation of the plant, optimization efforts and discuss any risks or incidents.
- Without this conversation, we open ourselves up to potential risks and/or incidents.
- The process to select a software provider for our Shift Log project was extensive.
- With CNotes, our turnover logs are directly tied to our operating plans. As a result, our teams are better engaged in achieving plant and refinery optimization.
- All entries into CNotes record the users’ credentials which is raising personal and team accountabilities and helping us to achieve our objective of a highly engaged workforce.